Ensuring staff safety in the context of duress calls is critical for maintaining a secure and productive work environment. When employees face threats, violence, or emergencies, a reliable duress system allows them to quickly signal for help, minimizing potential harm. Effective duress protocols not only protect individuals but also reinforce a culture of safety, boosting morale and operational efficiency. Employers have a duty of care to implement responsive systems, provide proper training, and ensure that staff feel confident in their ability to seek assistance in high-risk situations. Prioritizing staff safety ultimately enhances overall workplace security and well-being.

Together with our partners we offer an RTLS based duress functionality consisting of 3 basic components:

The first component is our CC2 Response Tag consisting of the CC2 & an additional duress clip. The CC2 provides you with a platform that can display duress calls and allow users to answer and navigate trough them using the hardware buttons and the capacitive touch screen. Additionally it can trigger a flashing RGB LED + vibration + alarm sound and pre-recorded audio messages. The screen content layouts can be customized and completely build by the organization using the dataview designer.

For localized alarms you will of course need a location infrastructure using WiFi, BLE / BLE AoA or UWB. To comply a wide range of solutions, we work together with our network of localization partners providing fitting technology models for all szenarios.

The logic of duress calls will be managed by the application backend, such an application may already exist and can be easily modified to communicate to the Infrafon Tags (MQTT). In any other case an application from our partner network can be chosen and installed.